Product returns are welcome within 30 days of purchase for unused products in the same condition in which you purchased the product. Nursing bras and tanks must have the tags on for return, exchange or store credit. Products returned that are not in the same condition may be accepted with the owner’s approval and a re-stocking fee to be assessed by the store owner. For products bought online, please send an email to firstname.lastname@example.org prior to sending back an item for return. Customer pays for return shipping. Store credit, which does not expire, will be issued minus actual shipping cost. If you received a free gift with your order it must be returned along with the items or we will deduct the cost of the free item from your refund. Final sale items and holiday items may not be returned.
Product exchanges are welcome within 30 days of purchase for unused products in the same condition in which you purchased the product. The exchange can be made for the same product (different size or design) or the current value of the product will be applied to a gift card for your use as store credit.
Our instructors work hard to prepare in advance for classes and also require a minimum number of attendees to hold classes. Class payments are refundable up to 72 hours before the class takes place. After this time, classes and events are non-refundable but can be used for a future class or store credit.
Special Orders that total $100 or more in value must be paid for in advance. If you no longer want the product or you’d like to return it, it will be returned for instore credit only, which does not expire.
We offer free shipping on products over $50 within the United Sates. All orders will be shipped within 48 hours.If orders are placed on a weekend or holiday they will be shipped within 48 hours of the next business day. All orders are shipped with a tracking number. If you would like your packaged insured, please purchase shipping insurance at check out. If you do not purchase insurance, we cannot be responsible for packages once they leave our warehouse so we strongly encourage the purchase of insurance.
We do our best to keep our online inventory up-to-date, but if something you ordered ends up not being in stock we'll email or call you to offer you a substitute product/color or offer a full refund for that item.
Gift Certificates cannot be exchanged for cash and returns of goods purchased with a gift certificate are refunded via store credit. Discounts, coupon codes or other promotions cannot be used to purchase a gift certificate.
Social Media/Facebook Policy
Please remember that our social media pages are monitored by Mother’s Haven and that our team members put their heart into creating a retail space and support center that we love dearly. Because this page reflects that vision we have a few ground rules as to how this page will operate to maintain that supportive atmosphere.
Remember, be kind! If you have questions or concerns, please reach out to us at email@example.com.